Customer programme

A stable and active customer relationship provides you with a reliable partner who will support you in setting both short and long-term goals and will advise you on how to actually achieve these goals with the bank’s help.

Luminors's most active customers are awarded the Gold status in the customer programme. As a Gold customer, you and your family will receive special discounts and personal offers. 

You will automatically be assigned the Gold status depending on how actively you and your family use the bank's services. You will be upgraded to the Gold customer status if you meet the requirements for the level for two consecutive months.

Additional information regarding customer programme can be found herePDF.

As a Gold customer you will have access to our advisors
and will receive personal discounts and offers.
It is reasonable to have all your banking in one place – in your home bank!
By trusting your banking entirely to our care, you will be able to move up to the Gold customer level as you become a more active user of Luminor's services.
nce you turn 60, it will be much easier for you
to become a Gold customer.
We haven’t forgotten about the youngest in the family
and strive to develop their saving habits and practical money handling skills.