Reassignment from one customer level to another is automatic, and is based on how actively you and your family use the Nordea bank services. Income received on the settlement account and the total sum of saving and investment products is considered.
Upgrading your customer status
Your customer status will be upgraded if you meet the requirements for the higher level for two consecutive months.
Downgrading your customer status
Your customer status will be downgraded, if you fail to meet the requirements of your current customer level for six consecutive months.